Approach to Designing Clients’ Spaces

Starting a new design project is no simple task. Not only do we need to envision what a space could become, but we also need to truly understand what our clients want. And to me, that is probably the most important phase of the entire design process — getting to know my clients and understanding their taste, ideas, lifestyle, and how they want their home to feel and function.

As designers, decorators, and stylists, we all naturally have our own aesthetic preferences. But it’s important not to get carried away by what we personally like or what we would do with a space, because ultimately, it’s not about us — it’s about our clients.

That’s why getting to know my clients is such a crucial part of the process, as it truly shapes the entire design. And how do I go about it? Simply by asking questions.

I’ll often ask what is currently working in the space and what isn’t. What pieces they love, what they would like to change, and what they hope to accomplish overall. I want to understand their priorities, their daily routines, and their end goals for the space. Every question matters because every client is different. What feels like the perfect home for one person may not work at all for another.

Some clients are very clear about what they want and what they like, while others rely on me to help guide them through the process and explore different options — and that’s completely okay too.

I also love using visuals, such as Pinterest images, because they often communicate things better than words can. People are naturally drawn to certain images, colours, or styles, even if they can’t always explain why. Those visuals help give me a better understanding of what resonates with them. Even knowing what stores they love can provide insight, as many stores tend to reflect a specific aesthetic and overall feel.

I truly believe that a good designer should be able to combine strong space-planning and design skills with the ability to truly listen to their clients. Creating beautiful spaces is important, but creating spaces that feel personal, functional, and meaningful to the people living in them is what matters most.

Over the years, I’ve learned that the best spaces are not always the most perfect or trendy ones — they are the spaces that truly reflect the people living in them. A home should feel comfortable, functional, and personal. When clients feel heard and understood throughout the process, the final result always feels more authentic and meaningful. And ultimately, seeing my clients happy and truly enjoying their new space is the greatest reward of all.